Order by 11:00 PM for delivery the next morning between 7–9 AM. Anything placed after the cut-off automatically moves to the following morning. We hold the cut-off firm because we buy at the mandi at 4 AM against confirmed orders only — that is what keeps wastage, and therefore prices, low.

No — there is no Rozbasket app to download. Rozbasket runs entirely on WhatsApp — scan the QR code at your society gate, or tap any "Order on WhatsApp" button on this site, and you're ordering in one message. You can send a list, a voice note, or just say "same as last Sunday." There is no app to install, no account to create and no password to remember.

Yes — you can order in Hindi, Telugu or English, typed or as a voice note, and mix them freely in one message. A message like "kal subah 2 litre doodh, 12 ande aur thoda taaza tomato bhej dena" or "రేపు ఉదయం పాలు, గుడ్లు పంపండి" is understood correctly, priced, and sent back to you as a confirmation you approve before anything is charged. Our delivery staff and account managers speak all three.

There is no minimum order value and no delivery fee on Rozbasket. A single litre of milk is a valid order. Batch delivery means one extra small order on an existing route costs us almost nothing, so charging you a delivery fee for it would be dishonest.

Your order is delivered to a single agreed drop point at your society — usually the gate, clubhouse or lobby — between 7–9 AM. Orders arrive sorted by block and flat number in labelled reusable baskets, so collection takes seconds. Societies that prefer door delivery can opt in, and we do that where the community's rules allow it.

Orders travel in branded reusable baskets that we collect on the next morning's run, so there is no per-order plastic bag. Anything left unsold is either returned to the supplier under our buy-back arrangement or routed to a local partner rather than thrown away. Reducing wastage isn't a sustainability slogan for us — unsold perishables are our single largest avoidable cost.

You pay by UPI on a payment link sent in the WhatsApp chat once you confirm your order. There's no card to store and no wallet to top up. Business accounts can be set up on weekly or fortnightly invoicing instead.

Yes — any order can be repeated on a schedule you choose, such as every Monday and Thursday. We send you a one-tap confirmation the evening before each scheduled delivery, so nothing is ever charged without you approving it, and you can skip, pause or edit a basket from the same chat.

Yes — business accounts can lock weekly pricing on core vegetables and staples instead of paying the daily mandi rate. Because we forecast demand across every society and business we serve, we buy at volume and can absorb short-term price swings that would otherwise land on your food cost.

Rozbasket stocks around 55 everyday essentials across dairy, breakfast, vegetables, fruits, staples and household supplies. That is a deliberate choice, not a limitation — a short, fast-moving list is what lets us buy fresh every morning, price sharply and carry almost no dead stock. Business customers can request items outside the standard list.

Your produce is bought the same morning it reaches you, usually about 3 hours before it arrives at your gate. We are at the Hyderabad mandi from 4 AM buying against orders that closed at 11:00 PM the previous night, so we purchase only what is already sold and store nothing. There is no warehouse and no dark store in the chain — the crate goes from the mandi to the sorting hub to your society drop point the same morning. If anything arrives below standard, send a photo on WhatsApp and it is refunded or replaced on the next morning's delivery.